Privacy Policy
Last Updated: June 1, 2026
1. Information We Collect
When you use the MAI DONG ROOT Supply website or submit a sourcing inquiry, we may collect:
- Contact information — your name, company name, email address, phone number, and WhatsApp number
- Inquiry details — product interest, target quantity, destination market, packing preferences, and any other information you voluntarily provide in your message
- Usage data — pages visited, time spent on the site, and referring source (collected through standard analytics tools)
- Technical data — IP address, browser type, device information, and language preference
2. How We Use Your Information
We use the information we collect to:
- Respond to your MAI DONG ROOT sourcing inquiries with relevant product, pricing, and supply information
- Prepare commercial quotations, sample arrangements, and order documentation
- Improve our website content and buyer experience
- Communicate about product availability, industry updates, and supply developments (only if you opt in)
- Comply with legal obligations and enforce our Terms of Service
3. Information Sharing
We do not sell, rent, or trade your personal or business information to third parties. We may share your information only in these limited circumstances:
- Service providers — trusted third parties who assist in operating our website and communication systems, bound by confidentiality agreements
- Legal requirements — when required by law, regulation, or legal process
- Business transfers — in connection with a merger, acquisition, or sale of business assets
4. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is 100% secure.
5. Cookies
Our website may use essential cookies for functionality and analytics cookies to understand how visitors use the site. You can control cookie settings through your browser preferences.
We do not use tracking cookies for advertising or third-party behavioral profiling.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at maidongroot@gmail.com.
7. Data Retention
We retain inquiry-related information for the duration of our commercial relationship and for a reasonable period thereafter to support ongoing supply discussions and comply with legal obligations. Usage data is retained in accordance with our analytics platform’s standard retention policies.
8. International Data Transfers
As a China-based B2B exporter communicating with international buyers, your information may be transferred to and processed in China. By using our website and submitting inquiries, you consent to such transfers.
9. Children’s Privacy
Our website is intended for B2B trade professionals and is not directed at individuals under the age of 18. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact
For questions about this Privacy Policy or our data practices:
- Email: maidongroot@gmail.com
- WhatsApp: +86 199 5022 5157
- Address: Santai County, Mianyang, Sichuan, China